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What should I do when my Jonesboro home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your home – and your family members – against the various risks you might face, like burglary, fire, and carbon monoxide leaks. Despite the fact that your home may be prepared, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Jonesboro home alarm system goes off? The blaring of an alarm is likely to be startling, confusing, and could cause panic. Your best choice is to stay calm and follow these easy suggestions.

Actions to Take If Your Home Alarm System In Jonesboro Sounds

It’s a scenario no one wants to encounter, but it’s also the reason why you ordered a home alarm system from the outset. You’re woken up in the wee hours of the morning with the distinct blasting of an alarm after a home security component has been tripped. What should you do?

  1. Try not to panic. This is easy to say but harder to do when your home security alarm is ringing loudly, and your pulse is racing. But staying calm is the best way to appraise the situation. Avoid the impulse of trying to handle the emergency on your own but instead let your monitoring specialists and first responders carry out their job.
  2. Attend to your loved ones. Your primary concern should be your loved ones and moving them out of harm’s way. In the case of a burglary, this might involve proceeding to a designated secure area as far away from access points as possible. It’s likely that your alarm may have deterred the trespasser, but it’s always better to be safe than sorry. If there’s smoke or a blaze, please exit your house without delay.
  3. Don’t forget your cell phone. Nowadays, the majority of homeowners take their cell phones constantly with them, but you might fail to take it during a crisis. It’s a good thing to have. You’ll have the chance to keep in contact with your monitoring professionals and get alerts through your home security app.

Connect With Your 24-hour Monitoring Specialists

Whenever your home alarm system in Jonesboro goes off, your 24-hour monitoring experts will instantly act. Their first move is to verify your alarm, and that involves getting in contact with you. The protocol they abide by is based on the type of emergency. For example, if a medical emergency occurs, one effort will be made to get in touch with you before assistance is sent out. In the event of a break-in - the most common kind of event - a monitoring professional will follow these procedures to get in touch with you:

  • An attempt will be made to reach you through the central command panel. You will usually be asked for a passcode.
  • If that effort is not successful, a call is made to your main contact number.
  • An alternate number or your primary contact person is called next.
  • If there is still no answer, nearby police are dispatched.
  • Your monitoring agents will try to reach you again after authorities are alerted.

If you're not in a position to converse with monitoring agents, that’s OK. Support will still be deployed even if you're not available to verify the emergency.

Prepare for any situation with a Vivint home alarm system in Jonesboro

Get prepared for any situation with a modern home alarm system in Jonesboro from Vivint. Call (870) 568-4128 to start designing your property’s security today.